Cancellation rules
Individual reservations via homepage: until 6 pm the day before free of charge
Individual reservations via e-mail, telephone: until 6 pm on the day of arrival free of charge
* inkl. the currently valid VAT on the accommodation portion of 7%. Should the VAT be increased, the price will be adjusted and you have a 2-week right of withdrawal free of charge.
In case of cancellation of group bookings of 5 or more hotel rooms and/or meetings or banquet rooms and catering packages, the following costs will be charged:
- up to 42 days before the start of the event: free of charge
- 41 to 21 days before the start of the event: 45 % of the agreed costs
- 20 to 4 days before the start of the event: 60 % of the agreed costs
- 3 to 0 days before the start of the event: 80 % of the agreed costs
(Only in case of non-rental of the rooms or rooms).